DIPLOMA IN HOSPITALITY MANAGEMENT
Overview
This Diploma course in Hospitality Management is designed to provide students with an in- depth understanding of the operational aspects and knowledge of the underlying principles of the International Hospitality Industry.
Students upon the completion of this course would be able to establish the knowledge and skills required through progressive levels from initial training in various hospitality services and supervisory responsibilities.
Course Duration
Full-Time (Local & International Students)
6 Months Study + 6 Months Industrial Attachment (IA)
Modules
HM1001 – English for Hospitality
This module is designed to enhance student’s essential communication skills
in the Hospitality Industry. Students would be able to understand the “lingo” of
the Industry and also to adapt to the terms of reference used amongst the
staff. Students would be equipped with Hospitality English language skills to
speak, read and write in proper English with confidence.
HM1002 – Food Nutrition & Product Knowledge
This module aims to equip students with the knowledge in the Principles and
Characteristics of various Cooking Methods and be able to identify different
food and beverage products. Students would be proficient to outline food
safety and hygiene principles.
HM1003 – Bar Service & Knowledge
This module focuses on the knowledge of the various types of alcoholic and
non-alcoholic beverages – Countries and Areas of origin, Methods of
Production, Base ingredients, Characteristics, Alcoholic Content, Quality
Ratings and Deliverance of Service.
HM1004 – Food & Beverage Operations
This module introduces the different services and operational styles to serve
different types of cuisine such as Plated Service, Gueridon Service, Buffet
Service, Family Service, Counter Service, Silver Service, Carvery Service, Fast
Food Service, and other services.
HM1005 – Principles of Front Office Operations
This module introduces the four phases of the Guest Cycle and the various
transactions and services in each phase. It outlines the different sections of
the Front Office, the job titles and duties of the staff in the respective sections
at each phase.
HM1006 – Hospitality Information Systems
This module is to sharpen the student’s understanding in the concepts of a
Property Management System (PMS). PMS- a demonstrational software
product, also known as Hotel Front Office Management Simulation, provides
the students an interactive learning experience on its functions.
HM1007 – Conference & Events Operations
This module equips the students with the knowledge in various types of
events. It outlines the uniqueness and importance of each event and focuses
on the functions and responsibilities of the Banquet Department.
HM1018 – Marketing for Hospitality & Tourism I
This module introduces the Hospitality and Tourism Marketing Industry. It
provides the students with the understanding of Marketing Management in
strategic planning within a service culture.
HM1019 – Industrial Attachment (IA)
Students can expect to be deployed to the various functional departments of
the Hospitality Industry – Food & Beverage, Front Office, Customer Service,
Accommodations, Travel or Tour Related Establishments, Events
Management, Conventions and Conferences, Catering, Theme Parks,
Entertainment and Recreation, over 6 months of Industrial Attachment.
Industrial Attachment is a compulsory and integral module of the Diploma in Hospitality Management Course. In the event that a student is unable to participate in the Industrial Attachment module due to circumstances beyond the control of STEi Institute; the student will be provided as a last resort, to successfully complete the Project Work to be considered for graduation from course and be awarded the Diploma in Hospitality Management.
On-Job-Training
Title: Industry Attachment
Learners will get to apply the knowledge and skills which they have gained in the classroom in a
real work setting. Learners will be deployed to Retail or Supply Chain Management positions in
a related-industry for a period of 6 months. Industrial Attachment is a compulsory and integral
part of the course. Should a learner be unable to complete the Industrial Attachment due to
circumstances beyond the control of the college, the learner will be required to complete a
Project Work instead.
Modes & Methods of Delivery
- Lectures
- Discussion
- Group Work
- Practical Training
Entry Requirements
The pre-requisites for Diploma in Business Administration 16 years old and above; and GCE “O” level with a pass in English or equivalent; or For International Students, they must complete Secondary or High School education or equivalent with a pass in English.
Fees
International Students
SGD $8000.00
Diploma in Hospitality Management
6 Months Study
Miscellaneous Notes
All fees stated are inclusive of 7% GST
All fees are subject to change without prior notice.
Application Fee of SGD $299.00 is payable This fee is non-refundable under all circumstances
Student can make payment via TT, bank draft or cheque.